Home

IOTD

Leave a comment

humor for #theResistance tweeple!

4 Comments

meme-gop-days-without-being-a-national-embarrassment-mvp-make-4692446

 

trump-duct-tape

 

gop-debate-drinking-game

you take a drink everytime someone lies; Trump, Spicer, Kelly what’s her name… and #TrumpsTroglodytes

and please have a designated breath checker to ensure you’re still breathing!!

c3-e501vyaewl52

c39_4b8ukaapu06-1

IOTD

Leave a comment

I’m waiting….

Leave a comment

well the majority of us! are there still people out there that support this moron?

IOTD

Leave a comment

unnamed

IOTD

5 Comments

a Rodney McKay appreciation post ;)

2 Comments

davidhewlett3

tumblr_o0zrqjgmxr1r5v7wbo1_r1_250

tumblr_o0zrqjgmxr1r5v7wbo2_250

tumblr_o0zrqjgmxr1r5v7wbo3_250

tumblr_o0zrqjgmxr1r5v7wbo4_250

tumblr_o0zrqjgmxr1r5v7wbo5_r1_250

tumblr_o0zrqjgmxr1r5v7wbo6_250

tumblr_o0zrqjgmxr1r5v7wbo8_r1_250

tumblr_o0zrqjgmxr1r5v7wbo9_r1_250

tumblr_o0zrqjgmxr1r5v7wbo10_r1_250

ya can tell…

2 Comments

when I’m at work, huh? LOL 😉

and it’s close enough to the end of the month that I’ve updated the header and background. OOOOH! I’ve also updated one of the pages so far…

oh, what the heck! Here’s a photo I added to my about page!

hi-its-mchel

yeah, nothing has really changed there! LMAO! 😀

random musings…

Leave a comment

What is it that keeps you as a return customer?

Is it a rewards system; punch card, or scannable card. Is it the website/email’s that send you personalized coupons. Is it the name itself? For example; Macy’s, Kohl’s, Brighton. Or is it the most basic thing; customer service? Having someone actually say hello to you when you enter the store, and cashiers that actually say Thank you when you check out.

I have a few rewards cards and will admit that they do have a limited draw on where I shop, but that’s not the reason. I do like Macy’s and Brighton. Kohl’s used to be a good store, and then something happened.

 

So, what is the draw for me? Customer Service! Wal-Mart and Meijer’s are well known for having door greeters, now the difference between the two is the enthusiasm of the door greeter. And as someone who once upon a time worked for Wal-Mart, I know that was the least favorite job. But the door greeter’s at Meijer’s always appear happy to see you, and they don’t seem to use a script. Even a few when you walk in are able to ask what you’re looking for and will direct you in that direction. NICE! 😀 Wal-Mart door greeters, in this town, tend to avoid eye contact and will NOT help you! “Go ask the customer service desk.”

Brighton, I walk in and not only get a “Hello, I’m happy to see you,” but we also get asked if we want coffee or water. Uh, yes. And then when they ring you up, they are still helping you out, with registering your product and ensuring that you know what that means. And then we get a genuine “Thank you!”

My issue with Kohl’s, I hate HATE being called, honey or hon, sweetie isn’t much better. And I have asked a store manager not to call me that when we were discussing a matter of importance. There had been a mixup and I was attempting to return a much higher priced item that I was charged the lower price for. Yep, honesty is really the best policy except for apparently Kohl’s! So after explaining what I was doing, and asking him -politely, to stop calling me honey which by the way was really aggravating hubs! The manager then switched to calling me Sweetie! UM HELLO! no that wasn’t any better! Patrick had had enough and we took the package and left the store. We actually drove to the nearest town with a Kohl’s and they too started with the hon, honey thing. But the difference was, someone else stepped up and treated us with respect. And we were able to keep the item even at the very discounted price! The moral of this story, it does pay, to be honest, and for the store-it pays to be respectful to your customers. That is the only Kohl’s I will step into.

And yes, I get a lot of crapola about my Starbuck’s addiction, but guess what? Again it’s the customer service! The Starbuck’s in this town is rude! And by that, I mean all the people that work there that I’ve interacted with are RUDE! I’ll drive to Gas City which is out of my way to get a cup of coffee! And yes, I know I pay more for that coffee, which is why the main reason I go there is for the Customer Service!!! The Gas City Starbuck’s is off the interstate so they don’t always have the most customers but the ones they do, we’re treated pretty well compared to the Marion location.  Both Starbuck’s locations in Muncie are pretty good, however my main base is the one on Tillotson, why? Customer Service!

Do ya’ll see a pattern here? LOL 😉

Where I am treated with respect and acknowledged as being an important part of the chain, Seller, Consumer. Is where I shop! I have options now, and a few places recognize that important difference.
I’m not saying the customer is always right, trust me, as someone that has worked in retail as an associate, customer service rep, and department manager I know that’s not always true! Yep! And as such I avoid using that phrase!!! OI! However, on the other hand, those businesses that treat me and hubs with respect, we return to. And omg! We send other’s to their business!! YEP!! Take Note! Customer service gets you more customers/clientele which is your bottom line! So put a bit more effort into your customer service, and this applies to those that work there too if the company/store goes belly up, what could you have done differently to ensure it didn’t? As I said earlier, the door greeter gig was the least

As I said earlier, the door greeter gig was the least favorite of the job at Wal-Mart, but if you made it fun and interacted with people instead of standing there sounding like a robot, “Hello. Hello. Hello. Hello.” The time you had the gig flew by and customers noticed when it wasn’t you. Yep! I’ve been a goofball for forever and it would seem that is alright. I was asked to do that gig more often and after a bit instead of dreading it, I started to enjoy the time I was doing it.

The reason for this particular rambling… I was sent a few email’s that sent me to the company’s survey on how they did customer service wise, smart company!! I gave positive feedback. For nothing other than that they know that yes, I was satisfied with the service and the customer service I received. Now if they send me a coupon, I’m not going to complain. lol   Also a lot of businesses have websites now and I do leave feedback, both positive and negative. I also leave my contact information to have someone get in touch with me. This happens more often than you think, and more so with the smaller businesses. 😉 See someone understands the relationship seller/buyer. 😉

2000px-Virtuous_circle_in_management.svg

 

Welcome New Readers “HI!”

Leave a comment

don’t be shy, I know some of you aren’t. Leave a hello in the comments! I do reply! Hugs 🙂

Drunk and in Development

Fundraising and 101 warm white wines

Top 10 Food and Drinks From Around The World

Top 10 recipes, meals, restaurants and amazing kitchen gadgets and kitchenware

Divided We Fall

Bipartisan dialogue for the politically engaged

How to do yoga

all about Yoga

Beauty Advice dot GA

tips , tricks , free plr articles

Banter Republic

It's just banter

GM_Creations

Tutorials on Quilling Art,Paper Sculpture and many more things.

Boni's Art, Music and Musings ...

My Art, my Music, My thoughts and my Work.

Journey2Motivate

Inspirational Quotes To Motivate Your Life

My Spirals

• Hugs and Infinities

PATRICK STORIES

Make PEACE ✌ Show LOVE❤

Cheche Winnie

Sustainable Living & Wildlife Conservation in Kenya Blog

Vigilant Knight

Exploring the history!

The Art of Blogging

For bloggers who aspire to inspire

Vibe a Little

Learning to Live

Shreya Vikram

Blurring the lines between poetry and prose

CrapPile

A blog about pretty much anything

SindrElf

The Geeky Blogger

The Plein Air Experience

No Camera Needed

Elan Mudrow

Smidgens

Little Fears

Tales of humour, whimsy and courgettes

Neha's Blog

collecting moments that stump

Just One Liner

One liner Quotes📖

JGC Blog - Culture is not one thing. It's Everything.

Self-Improvement • Travels • Fictional Writing • Blogger Tips • Personal Growth • Geek Culture • Overview

MOVIE-WARDEN

T.V/Movie News & Reviews

Shangri La Massage Spa

ShangriLa Spa brings to you a full-body deep tissue holistic treatment, our Tibetan Massages with its roots In India is today a highly developed science.

LIF:E - Love Is For Everyone

Pondering the present, while forgetting about the future and realising the past.

blackwings666

Horror, Science Fiction, Comic Books and More

Mistakes & Adventures

What I've always wanted

Sweetmoran Adventures

Adventure-Safaris

#moe404, the not so great anime BLOG

weaboos write enGrish —

InkBlots and IceBergs

musings on life | bits of psychology | attempts at poetry

The Nerdy Lion

Lions can wear glasses too

MovieBabble

The Casual Way to Discuss Movies

Just something I was thinking about . . .

Not trying to persuade you to think my way, but to make you think period.

WitchyMooCow

WitchyMooCow